Proposed changes to Unit Standard – Describe communication and correct use of de-escalation approaches in mental health and addiction services (Level 4) (27081) September 30th, 2024 Proposed changes to Unit Standard – Describe communication and correct use of de-escalation approaches in mental health and addiction services (Level 4) (27081) Following a request, Toitū te Waiora is proposing minor changes to unit standard 27081 Describe communication and correct us of de-escalation approaches in mental health and addiction services (Level 4, 6 credits, version 4). Why change? Toitū te Waiora, the Community, Health, Education, and Social Services Workforce Development Council is proposing changes to 27081 Describe communication and correct use of de-escalation approaches in mental health and addiction services (Level 3. The proposed changes will replace the environment of mental health and addiction services with the broader context of a health or wellbeing setting. This will allow for assessment of this standard across a wider range of environments. Changes The changes are: All instances of mental health and addiction have been replaced with health or wellbeing. Consequently, the name of the unit standard has been changed to Describe communication and correct use of de-escalation approaches in a health or wellbeing setting. Classification has changed to Health, Disability, and Aged Support > Health and Disability Principles in Practice Reference to resources were out of date and have been replaced with current reference to resources. Wording has been refocused towards help and care rather than issues and problems. The following terms have been changed/altered: Challenging has replaced aggressive and problematic Triggers has replaced problems Addition of maintain positive relationships under support should aim to: The proposed changes can be viewed here: 27081 Version 5 Tracked 27081 Version 5 Clean Toitū te Waiora welcomes any feedback on the changes and encourages you to share this communication with your professional networks. For feedback, or any questions, please email us at [email protected] by close of business on Monday 14 October.
